How To Use Call Reporting to Track WFH Productivity
Intelligent cloud-based phone systems have many advantages, one of which is the ability to get more granular insight into call activity and do so on a real-time basis.
What in the World is 'Smishing'?
It was inevitable that cyber criminals would begin to target mobile devices to access company data and text messaging is the obvious gateway to entry.
BYOD vs. Company Owned: How To Choose A Device Policy
Considering the current stress on the supply chain of Laptops and devices, there has never been a better time to re-evaluate your company's policy on devices. The two options that most will consider are "bring-your-own-device" or providing a standardized device that is paid for by the company.
4.5 Reasons Why You Shouldn’t Trust Free Antivirus
Just because there's preloaded antivirus software on a machine, doesn't mean that it is the right solution to keep your business secure. In some cases, it may even be leaking data intentionally.
5 Ways Your MSP Can Help You Budget Next Year's IT Costs
MSPs aren’t just “fixers”, but rather highly knowledgeable professional advisors.  Your MSP can provide insight, supporting data, benchmarks and reference experiences to help guide IT budget decisions.
“Oh, no….no….not today….I need those files!”
The impact of data loss.
15 Ways Your Phone Can Improve Your Productivity
The very premise of owning a smartphone is that it makes you a better, more productive person.
Slow Internet: what you can do to improve it
So. Frustrating. The kids are online learning, we're working form home, and the internet is SLOW. We talk to Kevin Kelly about what can be done.