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Three tips to improving your internal communication

Tue, 11 Jan 2022 14:00:00 +0000

You’d think we would be pretty good at internal communications for a cloud and VoIP services provider, right? But as you can imagine, with over 30 employees working in various modes (remote workers, field techs, sales team, office staff, after-hours support, etc.), communication is not always perfect.

Key Factors Driving the Decision to use Managed IT Services

Tue, 31 Aug 2021 20:14:00 +0000

How do you decide whether to use Managed IT Services, or to keep the function in-house? This guide will help you!

Optimizing Cyber Insurance: How Cybersecurity Can Help

Tue, 27 Jul 2021 15:07:00 +0000

The cyber insurance market is getting tougher and for many organizations it’s getting harder – and more expensive – to secure coverage. Fortunately, good cybersecurity can facilitate cyber insurance in multiple ways: from making it easier to get coverage, to lowering premiums and removing barriers to pay outs if you need to make a claim.

What is MDR?

Thu, 08 Jul 2021 12:09:00 +0000

Managed Detection & Response, or MDR, is 24/7 threat hunting, detection, and response delivered by an expert team as a fully managed service.

The Benefits of Co-Managed IT Support

Mon, 17 May 2021 14:45:00 +0000

Businesses in Buffalo, NY have found that partnering their IT department with an outside IT Services provider has many advantages.

NYS Issues New Requirement for 10-Digit Dialing

Wed, 05 May 2021 15:51:00 +0000

i-Communicate G3 customers need not worry! Read on to find out why...

Network Health Check

Fri, 30 Apr 2021 16:10:00 +0000

What's included in a Network Health Check?

Preparing to Reopen Your Business

Tue, 06 Apr 2021 13:26:00 +0000

A 51-Point IT & CYBERSECURITY Preparedness Checklist

10 Cybersecurity Threats to Watch in 2021

Fri, 02 Apr 2021 12:28:00 +0000

Cybercrime affects everyone, but business owners tend to have the biggest targets painted on their backs.

Self-Guided Cyber Security Checklist

Wed, 31 Mar 2021 20:39:00 +0000

Find out how exposed your company is to outside threats.

Why Use Managed Services?

Fri, 26 Mar 2021 18:03:00 +0000

Survey Results from Actual Managed IT Users

3 Signs That Your System Contains Malware

Thu, 04 Mar 2021 14:02:00 +0000

These malware symptoms are common signs of a malware infection. However, many types of malware operate without alerting you to their presence. These covert programs may be even more of a malware threat, as they can lead to Internet dangers like identity theft and credit card fraud. The only way to know for sure if your computer has a malware infection is to run a virus scan.

What’s a Server, and Why Does my Small Business Need One?

Fri, 19 Feb 2021 21:29:00 +0000

What’s a Server, and Why Does my Small Business Need One? We’re glad you asked. Servers are, at heart, places to store and access data. They facilitate data exchanges, the basis for nearly all Information Technology (IT). It’s highly likely your business already uses a server of some kind, even if you don’t realize it.

How To Remove Third Party Social Apps That Can Access Your Data

Fri, 05 Feb 2021 13:54:00 +0000

Some apps on social media allow hackers access to your personal information. They may even open a window to allow the hackers to take over your social media account entirely.

List of all Windows 10 keyboard shortcuts: The Ultimate Guide

Fri, 29 Jan 2021 13:38:00 +0000

While there are keyboard shortcuts for just about every core function in Windows and its applications, most of them do not likely apply to everyday users. That being said, if you need a list of ALL of them, this article is for you.

How To Use Windows 10 Search To Find Any Setting On Your PC

Fri, 29 Jan 2021 13:24:00 +0000

One of the most user-friendly advancements that Windows has developed over recent years is its powerful search bar. Now users can easily type in the settings they are looking for and will be immediately met with the best result.

Ctrl+Alt+Delete 2020

Wed, 30 Dec 2020 13:25:00 +0000

Thoughts on 2020 from company President, Kevin Kelly.

It's Time To Secure Your Remote Workforce (Again)

Mon, 28 Dec 2020 21:05:00 +0000

When a company transitions to a remote workforce, there are several requirements to ensure a successful transition. While many of us experienced this during the first round of lock-downs, most companies needed to take a "just get it done” approach, and may not have had the opportunity to slow down and put security first.

What’s the Difference Between Anti-Spam and Anti-Virus Protection?

Mon, 07 Dec 2020 21:17:00 +0000

With a reported increase in malware attacks since the start of the pandemic, it is critical to safeguard against breaches.

Top 12 Most Common Phishing Subject Lines

Fri, 04 Dec 2020 14:25:00 +0000

A typical spear-phishing email attempt will use vague but recognizable language in the email subject line to make it appear more realistic and increase open rates. For example, if the email in questions was supposed to imitate an internal communication between co-workers, then a simple and informal message such as "are you at your desk?" may be used as the subject.